Help & Support

On the login page, tap "Forgot password?" and enter your account email. We'll send a reset link — it expires after a short time for security, so use it soon after it arrives.

Go to Account Settings → Security, and enable Two-Factor Authentication. Once it's on, logging in from a new device sends a one-time code to your email that you'll need to enter alongside your password.

Go to Account Settings and open the Verified badge page, then subscribe. The badge appears on your profile as soon as payment goes through — see "The blue tick" in Badges & Verification for the full details.

From the Verified badge page in Account Settings, you can file a cancel or refund request. These are reviewed by a real person, so expect a short wait rather than an instant response.

Every post, comment, and profile has a report option on it. Our team reviews every report — nothing is removed automatically just from being reported.

Check your Account Health page — it shows exactly what was actioned and why. If you think it was a mistake, you can file an appeal directly from that page.

You can add up to 5 accounts on the same device and switch between them without logging out each time. Look for "Add account" or "Switch account" from your profile menu.

Account Settings has a Delete Account option under the relevant settings tab. This is permanent, so make sure it's really what you want before confirming.