Account Settings, security, and managing your subscription

Account Settings is the hub for everything about your account — not to be confused with a startup's own Settings page (that one's reached from a specific startup, for things like its name, category, and stage).

The tabs

• Personal — name, email, date of birth, and other core account details.
• Profile — your public-facing photo, bio, skills, and social links (X/Twitter, LinkedIn, GitHub) that show up on your profile and on things like Feedback Stories.
• Preferences — how you want notifications and general behavior to work.
• Security — password changes and Two-Factor Authentication (2FA).
• Interests — the topics/categories that shape your "For You" feed and recommendations.
• Startup — settings tied to your own startup, if you're a founder.
• Delete — permanently deleting your account.

Two-Factor Authentication (2FA)

Turn it on from the Security tab. Once enabled, logging in from any device sends a one-time code to your email that you'll need to enter alongside your password — an extra layer even if your password is ever compromised.

Switching between accounts

If you use more than one account on the same browser or device, you can add up to 5 and switch between them without logging out and back in each time — look for "Add account" or "Switch account" from your profile menu.

Managing your Verified subscription

The Verified badge (blue tick) is a paid subscription, managed from its own page reachable through Account Settings. From there you can see your current subscription status and file a cancel or refund request — these go to a real person to review rather than being processed instantly, so expect a short wait.

Deleting your account

Account Settings ? Delete has the option to permanently delete your account. This can't be undone, so make sure it's genuinely what you want before confirming.

Frequently asked

Is 2FA required?

No — it's optional and off by default. Turning it on is recommended but entirely your choice.

Where do I go to change my startup's category or stage?

That's on the Startup tab in Account Settings, or directly from your startup's own Settings page — not the Personal or Profile tabs, which are about you as a user, not your startup.